Privacy Policy

1. Introduction

At URBIX PSFP, S.L., protecting your personal information and ensuring your privacy are our top priorities. This policy explains how we collect, use, and safeguard your information in line with the General Data Protection Regulation (GDPR) and the Spanish Organic Law on Data Protection and Guarantee of Digital Rights (LOPDGDD).

2. Data Controller

The entity responsible for your data is:

URBIX PSFP, S.L.
NIF: B19877216
Address: Calle Muntaner, 323, 08021 Barcelona
Email: dpd@urbix.es

3. Information We Collect

We gather the following types of personal data:

• Identifying Data: Name, Surname, IP Address.
• Contact Information: Email address, phone number.

How We Collect Your Data:

• Direct Collection: Through registration and subscription forms, where we obtain your explicit consent.
• Indirect Collection: Via cookies and similar technologies to analyze your use of our website.

4. Purpose of Data Processing

We use your personal data to:

• Collect contact information through forms for our CRM platform, enabling us to communicate and maintain commercial contacts.
• Process transactions and meet our legal obligations.
• Enhance our services and offer effective customer support.

5. Legal Basis for Processing

The processing of your personal data is based on:

• Consent: Obtained with your clear, specific, and informed agreement.
• Contract Execution: Necessary for fulfilling a contract or taking pre-contractual steps at your request.
• Legal Obligations: Required for us to comply with legal requirements.
• Legitimate Interest: To improve and personalize our services, prevent fraud, and conduct commercial prospecting.

6. Data Recipients

We do not share your personal data with third parties without your explicit consent, unless legally required. We are committed to not using your data for advertising or marketing purposes without your prior authorization. Any data transfers or communications will comply with data protection laws.

7. International Data Transfers

We do not perform international data transfers.

8. Retention Period

We keep your personal data only as long as necessary to fulfill the purposes outlined in this policy and as required by law.

9. Your Rights

You have the right to:

• Access: whether we are processing your personal data.
• Rectification: Request corrections to inaccurate data.
• Erasure (Right to be Forgotten): Delete your data when no longer needed.
• Objection: Object to processing based on your particular situation.
• Restriction of Processing: Limit how your data is processed.
• Data Portability: Receive and transfer your data in a structured, commonly used format.

To exercise these rights, contact our Data Protection Officer at dpd@urbix.es. We will respond within the legally required timeframes.

10. Security Measures

We have implemented technical and organizational measures to ensure the security of your personal data, including:

• Technical Measures: Data encryption, firewalls, intrusion detection, regular backups, robust authentication, and logical segregation.
• Organizational Measures: Internal security policies, staff training, access controls, activity logs, periodic audits, and a designated Data Protection Officer.

We also have a security incident response plan to handle any breaches that might affect your data. If a breach poses a risk to your rights and freedoms, we will inform you promptly as required by law.

11. Right Not to Be Subject to Automated Decisions

You will not be subject to decisions based solely on automated processing, including profiling, that produce legal effects concerning you or significantly affect you, except under certain conditions. To exercise any of these rights, contact our Data Protection Officer at dpd@urbix.es.

12. Use of Cookies

We use cookies to improve your experience on our site. For more details, please see our Cookie Policy.

13. Changes to the Privacy Policy

We may update this privacy policy from time to time. Any changes will be communicated through our website or by email.