Privacy Policy

Protecting your personal information and ensuring your privacy are our top priorities. This privacy policy details how your information is collected, used and protected by our company in accordance with the Organic Law on Data Protection and Guarantee of Digital Rights (LOPDGDD) and the General Data Protection Regulation (RGPD).

The person responsible for the processing of your data is:
URBIX PSFP, S.L.
TAX ID B19877216
Address: Calle Muntaner, 323
08021 Barcelona
E-mail: dpd@urbix.es

We collect the following types of personal data:
Identifying Information: first name, last name, IP address.
Contact Information: E-mail address, telephone number.

We collect your data through:

• Direct Collection: Through registration forms and subscriptions, in which express consent is collected.
• Indirect Collection: Using cookies and similar technologies to analyze how you use our website.

We use your data to:

• Collect contact data through forms to our CRM platform, for sending communications and business contacts.
• Process transactions and comply with our legal obligations.
• Improve our services and provide effective customer support.

The processing of your personal data is based on the following legal bases:

• Consent: we obtain your clear, specific and informed consent.
• Execution of a Contract: The processing is necessary for the performance of a contract to which you are a party or for the implementation of pre-contractual measures at your request.
• Fulfillment of Legal Obligations: The processing is necessary for URBIX PSFP, S.L. to comply with legal obligations.
• Legitimate Interest: To improve and personalize our services, prevent fraud and conduct commercial prospecting.

We will not transfer or communicate your personal data to third parties without your express consent, except in cases where there is a legal obligation. We undertake not to share your data with third parties for advertising or marketing purposes without your prior authorization. Any communication, transfer or sharing of data will be carried out only under the terms and with the guarantees established in the data protection regulations.

No international transfer of data will be made.

We retain your personal data for the time necessary to fulfill the purposes described in this policy and as required by applicable law.

You have the right to:

• Right of Access: Obtain confirmation as to whether we are processing your personal data.
• Right of Rectification: Request the rectification of your inaccurate personal data.
• Right of Deletion (Right to be Forgotten): Obtain the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
• Right of Opposition: Oppose, at any time, the processing of your personal data for reasons related to your particular situation.
• Right to the Limitation of Processing: Request the limitation of the processing of your data.
• Right to Data Portability: To receive the personal data you have provided to URBIX PSFP, S.L., in a structured, commonly used and machine-readable format, and to transmit it to another data controller.

To exercise these rights, you can contact our Data Protection Officer via email dpd@urbix.es. We will respond to your request in a timely manner and within the established legal deadlines.

In URBIX PSFP, S.L. we have implemented various technical and organizational measures to ensure the security of your personal data and prevent its alteration, loss, unauthorized access or processing, taking into account the state of technology, the costs of implementation and the nature, scope, context and purposes of processing, as well as the risks of varying likelihood and severity to the rights and freedoms of individuals. Some of the main security measures we have adopted include:

Technical Measures:

• Encryption of data in transit and at rest.
• Firewalls, intrusion detection and prevention systems.
• Periodic data backups.
• Strong authentication mechanisms.
• Logical segregation of data and environments.

Organizational measures:

• Internal information security policies and procedures.
• Ongoing staff training and awareness.
• Physical and logical access controls to systems.
• Activity logs and periodic audits.
• Designation of a Data Protection Delegate.

In addition, we have established a security incident response plan that allows us to effectively detect, analyze and mitigate any security breach that may affect your personal data. In the event of a security breach that may pose a risk to your rights and freedoms, we will inform you promptly, in accordance with applicable legal requirements.

You may not be subject to a decision based solely on automated processing, including profiling, that produces legal effects on you or significantly affects you in a similar way, unless certain conditions are met. To exercise any of these rights, you may contact our Data Protection Officer via email at dpd@urbix.es or at any of the contact details provided in the "Identification of the Data Controller" section. We will respond to your request in a timely manner and within the established legal deadlines.

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